Update January 2024.. Tried them again today and they're still awful. Avoid at all costs. ---- Definitely the worst Zaxbys location I've ever been to. Cruised through the drive-thru last night. 42 minutes later and lots of nasty attitude from the staff, I got most of my food. Hey, it was a quiet Wednesday evening so I guess they decided to take it easy. I decided to "go big" on the fries for an extra $1.09 and upgrade to a large portion with my meal. It made me nervous watching all three of the cars in front of me return their food through the window for corrections, so I opened mine at the window to check. There were 6 fries. Yes, exactly 6 french fries. I smiled and handed the food back through the window to have the large size fries added to the container as I ordered. The girl got a huge attitude, shoved the food towards the back kitchen worker, and said, "APPARENTLY, this guy wants extra fries." Insert rolled eyes and dramatic body language attitude. I quickly said, "no, this guy APPARENTLY wants what he ordered and paid for." She looked at me with a shocked expression and slammed the sliding window shut. She proceed to talk to her coworkers who all glanced at me with dirty looks. How dare I ask them to include what I paid for. Shame on me!!! Come on, Man. This location is run like a Popeyes, which is about the worst sentiment anyone can say. 42 minutes later and I left with regret that I wasted my time and money at this location. There are too many other options in the area than for me to ever return. You may keep your attitude - and your "go big" fries.