Drive through is the WORST!! Rude rude rude
Worst customer service. Probably the rudest zaxbys I’ve ever been to. Honestly I think every other zaxbys I have been to has been. 10x better. The workers are so rude every time. I’m interrupted every time I try and order. If you would’ve given me 2 extra seconds I would’ve told you what to drink. And I’ll let you know if I’m done with my order. Sometimes people have more than 1 meal they’re ordering. They make it sound like it’s the biggest burden to take your order. Food is usually good though. But they’ll hire any warm body.
This location met all my expectations for a Zaxby's. The food was good and I love their Coke Freestyle machine. One worker was especially courteous and checked on us during our meal. It's a good location for a meal.
How do you forget the chicken fingers in a kids meal? Don’t even THINK about changing the sauce on your sandwich, These employees may literally be the dumbest people in Birmingham.
I paid 2.39 for fries with my order and didn’t get the fries. I was rushed out of the drive through line because they were “busy”. Turns out I didn’t even get the fries. You’re welcome for your free money what a scam of a business. This is the fifth time in the last year that my order has been unfulfilled at this particular location. This is wrong.