The girls are very sweet and friendly. And the little lunch sandwiches taste awesome.... but they never get my order right. Like ever. I even make sure to say "On ciabatta bread" or like or "No honey mustard" 2 or 3 times and it's still always wrong. And they are pretty slow so I don't have time to get it fixed. I work down the street and I eat here like 3 times a week. I just wish the would get my order correct, it would be 5 stars if the staff were trained but they seem clueless. They fixed it!!! They get my order right every time now. I get lunch here almost every day. The iced caramel latte is THE BEST
I love when Ms. Keyshia is there! She is always so sweet and welcoming and makes my mocha just right! I love White Bison’ mochas! They are delicious and I pick one up before work each morning.
This used to be my favorite coffee spot but the Harding Place location is really bad. They are short staff at the Shell location so they have people running the gas/convenience part of the store and switch to being a barista. They have no idea what they’re doing and have clearly not been trained on customer service. They are not rude - just really lack social awareness.
great coffee at a cheap price, and they have a drive thru
Terrible customer service at this location. We were in the drive thru and asked for a minute to decide what we wanted and then it took several minutes to get someone back to take our orders. And they sounded less than thrilled to be dealing with us. Once we pulled up to the window and waited for about 5 mins before anyone even came to talk to us. And then waited another 10ish minutes for our coffees (we only ordered 4). The guy behind us left because he was tired of waiting for so long. If you're in a hurry and like upbeat, positive customer service then stay away from this place
Customer service non-existent, rushed from the start, and given the wrong change
This location is about 65/35 on my regular order. I think everyone there is always cheerful and kind. But some days the coffee frappe is missing the concentrated mix and regular coffee is used. Outside of that it’s on my list as one of the better locations to stop at. It’s also in a good location and often stays busy.