Drive through works one car at a time. Meaning, they will take one cars order, pull them forward and not take another order until that car has gone & paid. Then, after all that, you’ll get home to have random items missing. Every time. I hate rummaging through the bag, all the food gets cold when you take it all out to ensure they did their job. They never do it right, and I’m always upset when I come here. It’s too bad, I love the good, but cannot afford to pay for food I’m not given.
Rude employees for no reason
We didn't get anything we ordered. I got Ghost Pepper sandwich, my spouse got Asiago ranch club. All we got was the basic chicken sandwich slathered in mayo. Like the amount of mayo was ridiculous. It cost $24 and we even used app and coupon. They tape the bag closed and rush you through drive thru so you feel too anxious to check if order is right. If you're out of items at least tell me. This location has had really poor service recently. Only thing they have gotten correct in a few months is the prepacked oatmeal cookies. Oh yeah got my sour cream and chive potato. Nothing on it just got a steamed potato.
used to love wendys and went regularly for over 20 years, it's gone way downhill lately and keeps giving us raw or bad food, I'll never get my wife in here again after the last visit.
The most simplest take out order possible one apple pecan salad You had but one job one simple order What did I get when I got home a Cobb salad? And I noticed it was clearly labeled. Shame. Shame shame and then when you call no one answers. The phone dave is turning over in his grave
Can get too busy in the drive thru but overall the staff is nice