An incredible let down when a place doesn't live up to its memory. Back in town visiting and decided to come back to revisit the amazing food that used to come from this restaurant. From the outside, the place looks condemned. After being seated in a nearly empty establishment, we got our chips and salsa, waters, and ordered a drink and the glazed bacon wrapped shrimp appetizer. This would be the last time we would see our server until 20min later when she delivered my terrible tasting margarita. The shrimp then arrived a total of 25min after ordering, and I'm pretty sure they spent that entire time cooking. Not only were they missing the glaze, but were so incredibly overcooked that it was like eating hard rubber. Rather than begging to order our entrées and waiting an additional 25yrs, we paid the check and promptly left and went elsewhere. I was surprised when we were able to just walk in and be seated...used to be the place would be packed on the weekends...mystery solved.
This is absolutely unacceptable and not worth the price!! We went there for years and now it's absolutely garbage!!!
Hacienda was our go to Mexican restaurant for years. We celebrated many family events here. We always knew that the drinks/chips and salsa/food selections would be top quality. However, we went for happy hour this passed week and ordered Margaritas and quesadillas. When the margaritas came, we were very surprised that they came in a beer mug. After drinking the first sip the margaritas were very bland, and not the good margaritas we have to expect from the Hacienda. Waitress said this came down from corporate. She told us that they were told go get rid of the margarita glasses. However, we did see some margarita glasses in the back of the bar. We also found a piece of paper in one of our drinks. The waitress replaced it. After waiting 15 minutes for our quesadilla we wanted more chips and salsa. Waitress said she would bring some right away. Well, that never happened. We also never got our quesadilla after waiting at least 25 minutes. After 15 more minutes, we left. We will not be going back to Hacienda for quite a long time.
I absolutely used to LOVE Hacienda Colorado. It used to be a great Mexican restaurant with amazing flavors, food, and drinks. Went today and NOW...... The drinks are sub-par, the food is flavorless, and just over all disappointing. No heat, no flavor, and even had to order a shot just to make my margarita worth while. NOT WORTH THE MONEY OR TIME YOUR SPENDING. If you want REAL Mexican food.... Don't waist your time or money here!
I had the street tacos, and they were very flavorful. There are a number of interesting dishes I would like to try. Our waiter was attentive and friendly.
This place has really changed over the years that we’ve been coming here. It seems like the portions all shrunk (queso, margaritas) and the music is so loud. When did “corporate” make these decisions? Disappointed.
Staff stuck around to help them through rounds of big changes, and then they closed permanently without giving their employees even one day notice. I won't visit their other locations based on this.
Food was tasteless. NO flavor and extremely bland. Very small portions and the side dishes were served cold. Very slow and unatentive service.
Great food and amazing service