Stopped here for dinner. Used special deal in app. Ordered from app, quick pickup for eating in. Friendly staff and quick service. The building was clean .
Listen, If I look at this menu and see a Biggi bag for $5...I am expecting that with tax...don't try to upcharge me a Dollar . Being a total of $6.30. Scammer I will report this to the Better Business and Comsumer Services
Most tables were dirty. Fries look like they were made in old grease or dropped twice.I've never seen them this brown and crunchy. I guess they cater to the hotel guests next door who probably won't be returning. I have received great service here before but today is a different story. They don't understand "fresh fries" today.
I was trying to get a $2 Dave's Double from a Wendy's app offer for March Madness. I have never dealt with so much eye rolling, sucking teeth, and slamming of drive thru windows in my face from this rude service who did nothing to honor and fix this problem. After placing the order in drive thru, I pull up with my offer in the wallet and barcode ready as I have many times before at a Wendy's. My rewards balance was at 50 credits and after her scan, she mentioned that the sandwich was still $7.48 instead of $2.14 for the promo code because the register is not changing the amount. I am showing her the app and coupon and she mentions well the register isn't recognizing it. Ok I get it, so I politely ask for the manager to see if they usually override it and honor since customer is always right or satisfaction guaranteed at these places. Well, manager comes and scans in the code but mentions, the code can't be used now because it's been used. I tell her that it must've been from first scan we just made and now I see my balance has gone up to 120 credits meaning that I've made a purchase of $7 for that credit increase where they may have charged my mobile app digital wallet credit card on profile. She puts in some code and gets her first employee to come back at window and tells me $5.35...so manager solution may have misunderstood and just took $2 off instead of what the deal is for a Dave's Double for $2, not $2 off. I respectfully tell the drive thru attendant, no thank you, I'm not paying $5 for something that should be $2. She sucks her teeth and rolls her eyes for the 5th time during my time there. I figured it's just a waste of time and energy at this point so I say no thank you, its ok. She says "OH MY GOD!" and slams the window in my face. Very rude and disrespectful, doesn't honor or have trained their service properly on handling customers or handling app promo codes. Please refrain this crew as I will not be returning to this branch.
Found this in my soda. (Purchased March 3rd 2024 at 10:02pm $12.20) Seems like a top that comes sealed to something, I don’t know. Need to be more careful. Very disgusting it’s bad enough the young gentleman at nighttime is rude, but this is highly unacceptable.
Très mauvais accueil au drive. Pas de bonjour, pas d’au revoir, pas de merci. Service nul.
Quick service and super food. They got the orders right and customer service was exemplary. The restaurant was neat and clean! We were very happy.