Villa Fresh Italian Kitchen

I personally had a great experience here. It's an airport, so I am expecting a certain price and not expecting blazing fast speed. But this was a quick grab that I could take on a plane and the staff was super friendly. The pizza was also pretty good

Asked for a slice of pepperoni -- they told me "15 minutes". I come back 15 minutes later and ask about the pepperoni, and they say "20 minutes". I say "15 minutes ago you said 15 minutes" and he shrugs and says "we're short staffed" Meanwhile there are two guys just standing there not serving anyone because there's no line. There's no line because there's no pizza up. They're literally doing nothing. I ask, "is there one cooking?" He says "Nah, someone got to make it". This business must be a charity because it clearly doesn't care much about profits, never mind customer service.

Five people on the staff. One serving the pizza’s slices. It took an eternity. No willing to serve at all. And maybe it’s a ritual but one time the guy serves the pizza, he goes inside and it comes another one to serve one more slice for someone else. Ridiculous customer service. Be a favor to you and go eat somewhere else. While they served five slices of pizza the Panda Express beside served 20 people. And before I forget, the pizza is pure grass.

Awful experience! The staff didn't know what pizza they had on display or really even ask about taking an order "is that spinach pizza?" The crew member replied "uhh, I don't know". Food was not good at all, Mac & Cheese was gross. Spinach. Cheese pizza was hard to bite through & it was about the same quality as a dollar store frozen pizza. The counter was gross with filth & so much trash. I should have walked away. Another employee, James K, rang me up. He was all over the place with the value meal & asking me the same questions over & over. Then got rude when I asked about getting my side for my "value meal" after I had already paid. He obviously hates his job & people in general. $22 for 2 slices, a side & a small drink. Don't waste your time or money.

Got here at 9:35 and the lady said it was already closed and they still had food on display very bad customer service!

terrible service, terrible pizza, & the drinks were all flat and food was super expensive. wouldn’t recommend.

False advertising on prices. They’ve increased the kids meal by 50% without updating the board, didn’t give me a heads up, and refused to honor the listed price. Dishonest establishment.

terrible service. We need staff renewal

terrible service!!! I wonder if the owner is aware of this. Rude and with no desire to work and satisfy the customer, 4 people laughing and joking without worrying about the people waiting in line. total indifference. In the end you have to give up if you don't want to argue.

Standard airport fair. My biggest gripe is that they overcharged the soda. Menu states one thing and the receipt is $1 more….do better!