The food is delicious, the place is very very clean I recommend it 100%
The workers here are terrible. Literally the worst tropical cafe I’ve ever been to. I made an order for an hour ahead by mistake and arrived an hour early. I showed my proof of receipt and order and was told they couldn’t make my food and that I will have to wait until that original time. That was number 1 for me. So I canceled the order because I couldn’t wait. Got an email that I wasn’t charged. I check my account and was indeed charged. Called the store like the email said and was told they couldn’t do anything and to call my bank. Like just overall ridiculous and I hate to say it but the worker was an Indian lady and she is very rude and talks on the phone like she doesn’t care.
Rude staff. Not fresh. Ordered smoothie it tasted like ice water, and ordered Avocado Grilled cheese which was two pieces of bread smeared with maybe half a slice of avocado and less than a half a slice of both cheese and bacon. Very disappointed.
Worst tropical I've been to. Rude staff, dirty restroom, no military discount (unlike other locations) staff barely spoke English. Often when they make your smoothie, there's a small cup worth of extra smoothie. Every other Tropical I've been to (10+) gives you this; the woman (presumably the owner) refused to do so. Avoid.
I’ve been here 3 times and have had rude service and bad smoothies every single time I’ve ordered. I kept giving it another try but I won’t be coming back. I worked at Tropical Smoothie a few years back and know how smoothies are supposed to be made…these ones taste like pure ICE