Tropical Smoothie Cafe

Edit: Spoke to the manager today (03/17/24) and they are honoring my order for today. Manager was beyond sweet. Thank you so much! I placed an online order and paid on March 10, 2024 to be picked up by 6:20. When I arrived the location was closed. The app says they did not close until 8. I however still was charged for food I did not receive and I used my birthday smoothie reward. I have already submitted a complaint and request for a refund. But have not had a reply on the matter.

Hard working employees who strive to make your order just how you like it. Kid-friendliness: Plenty of space for the family to sit. Kids can stretch their legs safely nearby.

30+ minutes for a drink that’s crazy

Food is great, employees are a delight. However, the manager yells at his young employees very loudly that they are stupid. Once the youngest(16) was yelled at and ran to the bathroom to cry. She was so sweet too. Inappropriate and makes everyone uncomfortable every time. Now I just go to the other Trop.

Super clean , super nice awesome customer service

This location couldn’t care less if your delivery driver is missing or has the wrong items. Find another smoothie restaurant and avoid this one.

Love going here. Thank you to Christian for the nice message that was written on my cup! It really brightened my day and love the positivity you bring to the place.

The store was very clean. The staff working that day, Anna and Patty, are super friendly and professional. Anna made my Acai bowl and it was amazing. She also made me a delicious smoothie with a berry cute message on it. Definitely coming back again. Highly recommend!!