Ordered an açaí bowl online. Arrived to pick it up and they were “all out”. Were unable to issue a refund on the spot and said it could be a few days. Spoke with the Manager(?) Bob. It’s been 6 days and no refund.
I felt the need to write review. Not based on the product, but how I've been trying to come to this location 4x in the last 2 weeks. I always stop before work, but something changed. I'm there at 0700 and by 715 I have to leave. The store didn't open and each time there is 1-2 people I see in there. Did the opening times change? Good thing I'm not ordering online because I'd never be able to pick it up. Disappointed.
Inaccurate website description as this is not a drive-thru smoothie shop
There smoothies are delicious
I love this place. They are fast and friendly. Thank you Bob you were great.
For the price I pay and a tip, I don't want fruit with brown spots on them. I would recommend going somewhere else
There were literal wood chips in my corn. I took one bite and had to spit it out. Sandwich was so drowned in sauce and wrapped too tightly that it was inedible. :(
I ordered from Doordash today. I’m on quarantine due to COVID. The açaí smoothie and Buffalo chicken wrap with light ranch was delicious. I was able to order a green apple as my side, which I thought was cool. This was my first time trying tropical smoothie cafe. I would give them 5 stars
Bro. I ordered online in advance for my lunch break and I had to wait at the store for my order to be prepared. That sucks. They were not even busy but apparently they were behind time with online orders. As a plus, the smoothie wasn’t good as before. Bland as hell. It was missing flavor on it. Not coming back. I will take my business to another place. Poor customer service too.