Update post: The staff here at Tropical Smoothie at 365 w 116th street has the best customer service! The food is of course is great but you can't beat their service. Jade the manager (I believe is her name) runs a great crew. She's an awesome leader and you can see it in her staff. The atmosphere is cool, you can feel the positive vibes. They take the time to know their customers. They are knowledgeable about their products and can educate you on what's best for you. I highly recommend them.
Good tasting food and smoothie. The food portion was okay, but not impressive. I put in an online order, got there and still had to wait 15 minutes after my order was supposed to be done The bag the food came in says you're on tropical time now. Fitting. I had plant based protein subbed in for chicken and that seemed to have a part in the hold up, so maybe reconsider if you want to order that and are in a rush.
If I had a nickel for every time they have forgotten to put hummus on my hummus veggie wrap, I would be one rich dude. Other than that I love this place.
I absolutely love the smoothies and my favorite is the one with the strawberries, mango and orange juice! My favorite wrap was the Jerk Chicken wrap! Delicious!