Tropical Smoothie Cafe

FIRE THE STAFF! The ENTIRE STAFF! They are running your business into the ground. Why are people having to mention the girl with the locs so many times? She is exactly as she has been described in other reviews. I just encountered her and she is destroying this business with her horrible attitude, service and demeanor. Another male employee cursed us out after simply asking for the chia seeds to be added to the chia banana boost smoothie once I realized that he left them out. He literally threw a tantrum and started pacing around the store. It was horrifying to see him get angry because he left out critical ingredients for the smoothie. I’m not sure if he was embarrassed because he could not read and comprehend the smoothie instructions, but WOW! This is not a hard job but your employees are acting as if they have been tasked with fighting a war on customers! Please use proper discernment when hiring and stop picking up trash off of the curb!

Placed an online order and waited 30 minutes past the time it was supose to be ready. It was an açaí bowl, and was sitting on the counter the whole time…. By the time I got it, it was COMPLETELY liquid. Waste of time and money.

There were two women working the night I went. One had Locs and the other had curls. The one with Locs starred at me as I walked up and didn’t say anything. No welcome in, no hi, or anything welcoming. The one with curls was busy doing something. The one with locs put a smoothie in the machine and walked away. (Not my smoothie though) There was only one customer in the building and I placed my order online. But the girl with locs never spoke to me the entire time I was there and after like two or three mins the girl with curls turned around and said oh hey and asked if I was placing or picking up. I said picking up. My sandwich was ready but my smoothie wasn’t (not even trippin bout the time). I placed the order 15mins prior to walking in. The one with locs seemed visibly upset at someone she was “on the phone” with and was speaking to the girl with curls in an unpleasant way. I honestly will never be back. My sandwich wasnt made how I placed it either and will let everyone I know to go to smoothie king or maybe another location cause the on on Bolton doesn’t practice customer service. But the girl with curls was helpful. She made the smoothie right then and there and seemed very nice. Give her a raise. She the light inside the darkness. I could have been a critic or a foodie. Thank God I wasn’t.

If I had extra hands I’d give them some more thumbs down - the two young ladies in there are just… I don’t have the energy to spaz, so I’m gonna eat this sandwich and drink this incorrectly made smoothie on this beautiful Christmas Eve afternoon.

The staff here are horrible! The atmosphere and service was not friendly at all. I asked for the Santa Fe Chicken Dilla and I got mostly cheese, no vegetables, and some chicken. The cashier had headphones in her ears and was very rude. Would not recommend coming to this location.