I called to place an order over the phone, the girl that answered the phone told me that my order was going to be ready in 15min, I get there 30 min after and my order was not ready, when I get my order I see that my steak is well done after i said that I wanted it medium rare( I say this in English) apparently she didn’t understand since she only speaks Spanish, but what got me mad is that this girl told me that next time I need to be more cleared. No customer service at all, I guess is too much for her, she was in the window by her self answering phones and helping everyone.
I love the quality of the food and the service at Tropic Grill. Server Luz is always very friendly and helpful in recommending new food. We usually order a club sandwich for brunch and cafe con Leche and empanadas for breakfast. My favorite chicken cordon blue, small red bean and rice, Arroz imperial, sopa Malanga..everything is good Parking: Tesla station for electric cars
Great sandwiches and service
I recently visited Tropic Grill, and their sandwiches are absolutely delicious! Not only were the portions generous, but the flavors were just perfect, leaving a lasting impression. The restaurant itself is clean and tidy, providing a comfortable dining environment. I will definitely be coming back next time!