Very disappointing.. The food is good. The service isnt. Get ready to wait atleast 30+ minutes. Back packing. Again disappointing. This place isnt cheap.
I just tried to place an order as a 1st time customer. I have eaten their food and its really good. Thats not the issue. The issue is their ChowNow online order system is trash. I cant place an order as a guest, so I had to create a profile just to get a "Something Went Wrong" error and to try again later. I call the restaurant im hopes of ordering via phone like the old days but apparently that is not a thing with them. She just told me to keep refreshing until it works, instead of just taking my order. I guess customer service is a thing of the past with this place.
BE PREPARED TO WAIT AN HOUR FOR A SINGLE PLATE OF CHICKEN!!!!
I come once in a blue moon because I don’t stay near but when I do the food and the vibes are amazing!!!!! And what I mean by the vibes I mean the way JORDAN speaks to you and makes you feel welcomed every time you come! And THAT is really what makes me come back (aside from the food of course)! Sometimes people need that feeling and honestly…. I’m coming back more often just because of how he spoke to me today, it felt a little more special than usual! THANK YOU GUYS SOOOOOO SO MUCH KEEP UP THE GREAT WORK AND FOOD! Take my money EVERYTIME! Lol! (By the way… I’m still in the parking lot doing this review while waiting for my food lol!! I just couldn’t wait to rave about how JORDAN made me feel tonight! Thank you again!
Amazing Hibachi the wings are crunchy and hot! Rice and entrees are A+! Gotta give them a try and see for yourself
Absolutely amazing food and great energy every time. Love their growth over the years. Can not wait to get back to south Florida for more of their great food.
I have loved Trapbachis food since I tried it months ago. That’s the only reason I’m giving 3 stars because the food is actually really good. The customer service on the other hand is quite a joke. I placed an order online and my fiancé went to pick it up at designated time. He was told it was “not ready”. FORTY FIVE minutes later they realized my order never printed then he would have to wait an additional thirty minutes for the food. I understand places get busy but to continue to tell someone your order is coming out when it wasn’t even received on your end but paid for is a complete joke. Unfortunately that will probably be the last time we give our business to this location. They need an actual adult working there that cares.
So upset and disappointed really wanted my food waited over an hour at the 35 min make she said they were plating the food 45 min she had to bag it 50 she have to go get it still no food one plate of food ! I asked for refund she didn’t care kept saying the food is ready pissed me tf off bad attitude bad service ! Won’t be going back !
The wings are to die for I had the lemon pepper wings omgggg falling off the bone. We purchased alot of food when we reached home the only issue was my son food we usually never ever have a issue, it just was one of them days with the rice my husband didn't feel like turning around. Great black business.