Muy mala atención, la chica que nos atendió tuvo un comportamiento de muy mal gusto, nos entregó los sándwiches fríos, nos hizo esperar un montón de tiempo, y tenía una actitud despectiva al darse cuenta que hablamos español!
I’ve been debating whether to write this review but I just ordered from another subway and the experience was so much better! The service from the regular employees at this store is good except the owner/manager. The last 2 orders I’ve placed on the app get canceled and are not ready when I get there. I have to wait in line and place order. Employees told me that the owner/manager won’t let them take orders on line. So they have to cancel them. If it wasn’t for the regular employees I would have given this store no stars! If you don’t want to participate in app services then opt out of it.
Need to do better with making the subs. I need to ask things twice and still not always they follow.
So today is April 11, 2023... I don't usually order from this store but I gave them a chance for an online order. Well let's just say it's first and last. I wanna tell everyone I used to work for subway back in my teen years and I know the scoop portions and amounts to be placed. I order 2 foot longs on tuna. When I got home from picking it up, I opened one of them up and starting eating (noticing the tuna meat was VERY VERY minimal). I ate the sub either way bc I was starving. When I called to complain, the owner answered and verified with her manager that the scoop proportion was appropriate and I should have taken a picture LOL. As an inconvenience the next time I order and PAY for 2 other subs, she is willing to give me 2 extra scoops. Very bad customer service. Won't be coming here anymore ;) Advice to anyone coming in, make sure you pay attention to the meat size (and get your money worth $ for the correct amount). Don't place any online orders from bad review places again, customer service issues not solved appropriately.
Great for take out, or eat in. Very curtious employees.