Despite arriving on time after making a reservation in advance, and despite the restaurant seeming quite quiet for a Saturday night, we were asked to wait 10 minutes before we were seated. The drinks order came out wrong and then after a 45 minute wait part of our food order also came out wrong.
This was quite possibly the worst dining experience I've ever had. Nothing came out on time. Some items were not received at all. 1 person in our group sent their food back and chose not to eat at all. Drink orders were not filled on the first request for several members of our group of 14. The only other customers in the restaurant were at the bar. The dining room was empty except for us. Now I know why our large group was easily accommodated. I wouldn't waste your time or money here.
Disappointed! The actual restaurant was closed when we reached the location. Menu and everything was different. Wish this was mentioned before. The experience wasn’t what we expected to be.
It has come down a little over the years in furniture upkeep etc, but it is still one of my favorite places to eat when I am in Austin. I stayed as a resident guest in the W for a year and ate here frequently. The food is very clean, and no matter what you order, you leave feeling satisfied, nourished, and energized. Service is excellent, and the atmosphere is classy, relaxed, and luxurious.
I just recently moved to Austin so I’ve been trying out La new place each week. Trace has by far been my favorite place so far, the staff is absolutely amazing, I looked it up because I wanted to bring my dog somewhere with me, they provided him a bowl and treats. They staff were very attentive. The food was AMAZING. The hummus is the freshest I’ve had ever in my life, the pita was very warm as well. The food was 10/10. Thank you all for such a great experience.
Mary Ellen Neely the manager of the Trace Restaurant was amazing! She stepped in to take our order, served us with grace and efficiently! Food was wonderfully prepared by Chef Beto. Definitely a place to frequent!
Terrible experience. Took 45 min to get drinks and even longer to get food. Food was very bland and over priced. Do not recommend if you are in Austin.
Excellent atmosphere in a very convenient location. Very attentive wait staff and excellent appetizers.