Tocaya Modern Mexican

One awesome place and food was great

I love the food here but dine in service is always so slow. I’ve gone on busy days and slower days and it is consistently slow.

They miss my order, I went to talk with the kitchen guy for the item missing, give him the ticket and he never came back!!! Bad service!!!!!

the birria tacos are HORRIBLE (sorry)

Tocaya is a relatively quick serve modern Mexican joint in the Westfield Century City mall, close to the movie theater with a lot of options for vegetarians. I had dinner here after seeing a film after we realized we couldn't get a spot at one of the nearby full service restaurants. The line was quick (you order at the counter and they bring the food to you) and it's overall ambiance is a step up from any fast/fresh mex spot you can think of. The food was great, especiallty as a vegetarian to have so many options (faux meat etc) available and front and center on the menu made me feel particulary welcome. I'm not vegan but vegan cheese is available too. I had the vegan version of the three taco sampler. I had asked for them to put non-vegan cheese on it but I think that message got lost as I got the vegan stuff, so tiny bummer there, but the tacos themselves were still tasty and generous in portions. I loved the house-made chips too...fresh, crispy, yummy. I also enjoyed the fresh Strawberry Basil Lemonade, and even with drinks there were other creativem interesting beverage options to try (including alcohol.) I'd definitely go here again.

Not a wow it's ok no flavor at all even the drink only tast of water

Always mess up order and blaming on customers in most of the times, refuse to give replacement for what you ordered, horrible management translates into bad customer service and stuff! Easy fix, change management that cares about customers especially regular customer When you mess up learn to accommodate customer and remember no matter customer always right