The Sandwich Spot

I didn't want to rate this a two, but I've been in twice in the last week and the interactions were very mediocre. Don't get me wrong, the food is great, but the service is terrible. In a world where we tip for everything, it seems that better service would be mandatory. The people that work there aren't very friendly. I say this in comparison to the 18th St location where the folks are very pleasant. The other day I ordered a sandwich with no bacon and paid for a side of sauce. I received it with bacon and no side of sauce, let them know I couldn't eat bacon and was given a remake without my side of sauce about 15 mins later. The whole interaction was completely one sided, the employee said nothing to me. It made me kind of uncomfortable so I didn't go back to ask for my sauce. Anyways, I think id still go, but given their attitudes it would not be my first choice. I'd go to the 18th St location any day!

Excellent customer service followed up by an incredible sandwich. Good value for price (sandwich is huge) large menu, large drink selection. Super friendly, helpful and fast service. Place is clean, organized, plenty of seating.

This was my first time eating here and I was not disappointed. I called to ask some questions about items on the menu, the person who took my order was super helpful and friendly. Same friendly positive atmosphere when I picked up my order. Over all very good experience and delicious sandwich.

Nice relaxing atmosphere. Bread was soft and tasted great. Good food.

Yum. College kids, behind the counter and in the lobby. Cozy, to the point of being cramped. Nice outside seating though. Vegetarian options: Pescatarian options too!

They prepare the food with no gloves. I literally saw the person touch garbage and not wash hands then touch my food. It's such a small step to throw on a pair of gloves. When I asked about it he said "well don't order here then". The floor was filthy, just stuff everywhere. It didn't look like just a lunch rush kind of mess it looked like it had been there a while. The sandwiches are delicious, so good but I won't be coming back to this location due to lack of cleanliness.