The Cheese Steak Shop

I think you guys need a new cook!! Who ever cooked this food forgot to put the flavor in it!!! It tastes like I was eating air. It absolutely tasted like nothing!! I got the large mushroom and steak i added extra cheese and bacon and onions and also cheese sauce but they put the cheese sauce in a cup instead of on the sandwich like I asked but whatever. I spent over $26 down the drain. With a bottle of soda too. It's just another chain restaurant that uses young adults who Don't care about their job Owners/Manager if you don't believe me send in an unknown person to purchase an order and try it yourself. I wish you could reimburse me for the TIME i lost thinking about how good my lunch was going to be today!!! PS. I wish I could throw up this food so I can go find something satisfying to eat. A cup of noodles would have been more satisfying!!!

The guy cooking was so rude to the young man wrapping the sandwiches. I assume he was new. I ordered my food for a certain time, and it wasn't ready (20 minutes late). Normally, my experience here is good.

Place was great! Loved that they actually use authentic amoroso's bread.

They charge extra for provolone cheese. I thought it's part of the sandwich. French fries were terrible, dripping wet with grease. I would not recommend it.

I kinda go here sometimes but today was the worst!! I got the Gilroy and asked for extra garlic. I'm eating it now and I'm half way through with no garlic at all!! $14 for a special order and you mess it up? Really?!?!? I think I'll take the special trip to Castro Valley next time. You guys are horrible in every way now, from food to service and cleanliness. No thank you!