Sugar Factory - Queens

Aside from having a great time at this sugar factory location. I would like to shout out our server ROBERT. He treated us with such care and was really attentive. I had my daughters with me and he was very sweet with them which is most important to me. The restaurant itself is beautiful and the food was flavorful. We will visit again :)

Robert was a saint! He provided us with so much care and our time here for a birthday lunch was beautiful. The food was great and the service over all from Robert was amazing!!

Our waiter was great. I don't eat a lot of dessert because places fall short on taste. The cake I tried had a stale flavor, but the food was good.

Kid-friendliness: My waiter Robert was extremely friendly and amazing. The environment was calm and kids friendly. Please check this spot out and ask for Rob the waiter!!!

Ther service was great, the atmosphere was beautiful, but the food was just okay. Celebrated my son’s bday here . The food isn’t seasoned with any type of love. Burgers were dry & drinks were overpriced. PRICING is jacked up due to it being inside Casino. Extra charges and fees that told to you prior & not towards tip.

Robert was very friendly and a great server.

I took my dad out to eat for his birthday and was lucky enough to get Robert as a server. He made sure we had the best dining experience. His energy and character really does speak for itself he was very welcoming. I really do appreciate how respectful and kind he was, he kept checking in on us to make sure we had everything we needed and was just such a great server to us.

Disappointing Birthday Experience at Sugar Factory Queens Beware, party planners! My recent visit to Sugar Factory Queens for a birthday celebration left much to be desired. Located at 110-00 Rockaway Blvd, Queens, NY 11420, this place may not be the dream birthday destination you're hoping for. Let's start with the unpleasant surprise – a hair in my water. It's not exactly the birthday treat I was expecting, and it definitely put a damper on the festivities. Hygiene should be a top priority, especially on special occasions. To add insult to injury, the value for money at Sugar Factory Queens is questionable. While the setting provides a decent backdrop for photos, the overall experience doesn't justify the price tag. High prices combined with lackluster service and mediocre food make for a disappointing birthday celebration. And let's not forget about the drinks – while some were passable, the mixology drinks were overly sweet and gimmicky. Not exactly what you want if you're trying to enjoy a special occasion without a sugar rush. To top it all off, be prepared for a crowded atmosphere, as it seems like everyone else had the same idea for their birthday celebrations. Multiple parties happening simultaneously can make for a chaotic and overwhelming experience. In conclusion, if you're looking for a memorable birthday experience, I'd recommend looking elsewhere. Sugar Factory Queens may have its charms, but the drawbacks outweigh the positives in this case. Save yourself the disappointment and explore other options for your special day.