Went to this location and had the worst customer service experience of my life. On October 1st, 2023 in the afternoon around 2:30 PM, a girl wearing glasses helped me and my family. She was rude, was upset when we decided to add two more sandwiches to our order (no one was behind us, the store was empty), and she told us "Any other last minute sandwiches you want to add?" After this she also said she'd be more upset if there were other people in the store. It's your job to make these sandwiches, you're not doing us a favor by doing your job, so don't act like it. This location doesn't care about anything like that though. Go to the subway on Woodland Parkway and Mission Ave, they're better.
Management had one poor girl working the entire store by herself. Line was wrapped around the store for 30 minutes before a second employee finally came out to help.
Love this place .. great customer .ALMA Keeps us coming back !! Welcome back !!
Emma, the employee, was kind of rude and never made eye contact with me. She seemed mad or upset of working there. Thanks to her and the big menu changes I wouldn't go there anymore.
Went in 40 minutes before advertised closed, multiple people came in and the employee just said “sorry we are closing early” because she wanted to
When I went in it today 3/16 around 12, they were in a lunch rush, but these girls were on top of it! They were working smoothly and quickly. I wish i got her name, but she has deep red hair, but she’s so sweet! I asked for my sandwich extra toasted and she got scared she burnt it and it was going to be too hard, but it’s perfect! I appreciate you trying so hard to make me a new sandwich despite me opposing, you’re the sweetest! Thank you for my great sandwich ◡̈
This store used old bread and as the result, the crumbles are all over. Felt that I got cheated! Never going to have this Subway again no complaints about the service. Thebmanay ahouy be reviewed the quality (don't sell old bread!).