These people are dishonest. Left my sunglasses on the counter. I called to go pick them up and they claim they don't have it. Liar.
Visited this location on 12/9 as an online carry out order. The sandwich was lacking in meat, toppings, and way too much pepper that it was inedible. I filed a complaint online. Shortly after I was contacted by JILL EISENHARDT, the supervisor. She apologized for the poor experience and stated that if I wanted a refund or a new sandwich that I would have to return to the location with the sandwich. This is extremely poor customer service. I got carry out for the convenience because I was recovering from surgery, not to make multiple trips to Subway until my sandwich is made correctly. This sub cost $11 and was absolutely disgusting. JILL EISENHARDT should do better by her customers. I responded to her email with a picture and how disappointed I was in her response and she never got back to me. If you want a good sub from Subway, visit the location in Debary. It’s a lot less expensive and much higher quality sandwich. I would recommend getting a sub from Publix next door if you had planned to visit this Lee Vista location. Less expensive and sooo much better than what they are serving up there. Will never return to this location. Do better JILL EISENHARDT.
Terrible customer service. Didn’t even get to order because the lady was rude with no patience. She must be having a bad day as it showed in her face and tone of voice.
2 x same lady, short and blondish, made subs that had nothing on them. Lettuce was empty so she put 2 pieces of lettuce on each sandwich. 4 pieces of olive and banana pepper. Horrible. Do not go there. If you do and she's making your sandwich, turn around and leave. Please do not think I am joking.
I've done it at other locations where I was able to split payment on two different cards unfortunately the elderly here don't know how to do that. Or if it's not possible they waited till after I've ordered the sandwich and am very very hungry and I got to go back to work as a nurse without lunch. It would have been nice to tell me they couldn't do that when I asked them at the very beginning could they split the payment