I had a horrible experience at this Subway. First of all, they decided to make 15 Sandwiches for a catering order during lunch rush. Everyone had to wait. It took me 25 mins of waiting to finally get to order my sandwich. I don't know who made the mistake but they should have never made a large order during lunch time. It should have been made ahead. If the customer ordered late, they should have been told to wait. There was a really long line going to the door because of this and some people came in and turned around multiple times. I also kept telling my friend we should leave. Anyway, this is not my main complaint. My complaint is that after all this waiting, the employee named Eva intentionally made my sandwich wrong. I asked for a footlong oven-roasted turkey sandwich. I told her I wanted all veggies, the works. Look below at the attached pic and tell me if that looks like that. What I got was a very skimpy sandwich. They were low on turkey because of all the orders ahead and made mine with the scraps. I did not even get the full ounces of meat for the sandwich. So I got ripped off and did not get the full sandwich. And then she only put a little lettuce, olives and cucumber. When I told her what I wanted, I noticed she looked over at the other lady and made a comment in Spanish with a complaining tone to it. It seems they were pissed because of all the sandwiches they had to make and skimped on mine because they were tired and/or lazy. This isn't my problem though. Here is the other thing, lots of Latino contractors and others workers came in and got greeted with enthusiasm and their sandwiches were made fat and top notch. So, I wonder if race had something to do with it too since my experience and the sandwich I received was very different. As far as I am concerned the franchise owner owes me a free footlong sandwich and he should fire Eva.
WORST SUBWAY EVER!! DO NOT GO HERE!!! I placed an order on line and they did not have it nor would they give my money back. I filed a case for fraud with my bank in order to get my money back. The manager refused to talk to me or offer to solve the situation... I called the store just now and they do not even answer their phone! This place is the WORST!!!!!! STAY AWAY!