Completely unsanitary and disgusting. I got Uber eats so unfortunately wasn’t there to watch my sandwich be made. The cut my sandwich with a DIRTY knife clearly covered in mustard as there was yellow mustard on the paper, where the sandwich was cut and remnants inside the sandwich from when they use the knife to “close” the sandwich. I hate mustard and therefore the sandwich was ruined and inedible. Absolutely disgusting and lazy that they can’t even clean off a knife.
Ever is a fantastic employee, and he is always so friendly and helpful whenever I come in. He’s a great sandwich artist I also like the newly renovated store
Mi peor experiencia en este lugar fui a ordenar tres sándwiches diferentes y a la hora de pagar no aceptaron mi billete por ser de $50 que políticas tan más tontas de este lugar
The place was short handed and take like 30 min to get your order
Nothing wrong here. It's Subway.
Service today was the worst customer service we have ever received, anywhere! Vinny was helping us and working hard, he was completely on his own helping everyone in line, restocking the food he needed and completing to go orders. There were 5 people in line in front of us and we waited 30 minutes for 2 sandwiches. This was not because of Vinny who was doing his best to complete everything on his own, but because of a rude employee named Kim standing in the back doing absolutely nothing to help. She was loudly yelling at Vinny and laughing at him in front of everyone telling him to complete pick up orders (and did nothing to help him or the customers waiting in line). He even had to go to the back and restock spinach on his own for an order, which was what she claimed to be doing when we said something at the end. The entire 30-35 minutes we were in the store to get a to go order she filled one container of lettuce for him and did nothing but talk down to him and rudely give attitude to him. When we got to the front we told him he needs to find a better job because that is not how employees should be treated and he stated she was the managers daughter so there was nothing he could do. She even came up at the end and said (in front of us) “see you got the line” like she was purposefully not helping. I said to her she made people wait over 30 minutes for no reason and she laughed and said she was refilling the line for him and walked away. So sad that a company would allow staff member’s to be treated that way and that Kim thinks she is so untouchable and clearly has zero work ethic.
Management instructs employees to give smelliest amount of protein possible. It’s not even worth it. Double protein (which you are charged for) is regular amount of protein at this stingy location.
We ordered the BOGO on the app that was advertised And paid full price for both sandwiches. We ordered a roast beef sandwich and a BMY. We got a roast beef and a meatball sandwich!