Steak 'n Shake

3.6
(2,236 Reviews)
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Ratings of Steak 'n Shake

google
Google
3.7
(2,062 Reviews)
yelp
Yelp
2.0
(83 Reviews)
tripadvisor
TripAdvisor
3.0
(91 Reviews)

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Photos

  • Business Photo
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Location & Hours

Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.

4297 Cattlemen Rd
Sarasota, FL 34233
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM

Recent Reviews

google
Mar 2024
Slow service food disappointing. I ordered season fries and the seasoning looked like it had been thrown on the plate. Sandwich soggy. I won't eat there again. 3/18/24. Made the mistake of eating there again. Figured I would try it again. Wasted $10. Greasy hamburger, soggy fries from greasy hamburger, no service at the booth anymore, order at the kiosk and go get your food when it's done. NOT handicap friendly AT ALL!! Spoke to the manager before I left. Just wasted my time. Drive thru is cool, but I don't recommend dining room.
google
Mar 2024
Worst experience of my life for a fast food restaurant! Spent $55 for food and it was all wrong. Save your money go somewhere that will get your order right
google
Mar 2024
New owners or managers taking over everything is super fresh & good!
google
Feb 2024
It was much better, when they took your order and brought it to your table. This kiosk thing is horrible
google
Feb 2024
Me and my family went there to get shakes they were great but they forgot mine and then gave me the wrong one it was still good but bummed out it wasn’t the shake I wanted.
google
Feb 2024
Sad shell of a formerly good restaurant.... only giving 1 star because the food that we were able to get was decent. First off you order on a kiosk with no human interaction or clue as to what they are out of, which is where the issues began... We ordered 2 burger combo meals and a chili 5 way. We go get a table and clean off 1 of the 2 dirty highchairs for my daughter and the go get our drinks..an employee comes out and asks about for order #101 which was ours and proceeds to tell me they are out of noodles and asked if I'd like to get something different, to which I said no thank you and just to cancel it and he says the manager will have to do that. We get our food (much longer wait than would've been expected as there was only 2 other tables and they already had their food) and I again ask the employee if they took it off the bill and he says "she'll have to do it when she's done with milkshakes". We proceed to eat our dinner and finish up I go to the counter to have someone fix our check and a second employee drops a to-go order on the counter and starts to walk away and then turns back and asks" do you need something" which I tell her that we need the chilli 5 way taken off our check and she again offers me something else , to which I tell her we have already eaten and don't want anything else, just to take it off our check. She then says the have a no refund policy and she will have to talk to her manager,which she spoke to on the headset (supposedly) and tells me they can't do anything. The only reason I did not put up more of a fight at the counter was because I was with my mother and18 month old daughter. This is completely unacceptable and we will not be returning. The manager never came and spoke to us or anything. Had I known they were out of the chilli 5 way I would have never ordered it (only ordered in the first place so my daughter could eat some pasta and shredded cheese) and had I known there were no refunds I would've canceled the whole order from the start. Completely ridiculous and unprofessional, it's honestly sad. If you do not have an item, it shouldn't be an option to order. The inability to refund is ridiculous, and scammy. If you don't have staff to run a restaurant, make some adjustments


Nearby Locations

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(941) 378-4405

4297 Cattlemen Rd, Sarasota, FL 34233