The most unfriendly Starbucks of all.
4:25 PM 7th of February 2024 drive-through experience. Approach the monitor takes a minute to be greeted. Pull up to the window takes two minutes to be greeted, but wait I was never greeted and I went out of my way to say hello oh while she is immediately handing me over a drink and a pup cup that generally I’m talking 9.9999999% of the time is given after you pay. Stay silent window closes gone for another few minutes the money is inconvenienced to buy me wanting her to scan. My QR code gives me my change, and I am stand at the window and stares at me while I put my money away because I had already decided I was not providing a tip. But she waited for that tip. Does she know I am a world I known intuitive empath and her ignorant, entitled judgment on me immediately when she turned her back realizing she was getting no tip. Gave me my food which was sloppily placed into the bag as there was cheese everywhere, and proceeds to judge me again. I calmly drove away, parked my car and wrote this review.
I give one star the shift lead Danielle. She pretends to be sweeping the floor but she wants to eavesdrop on your conversations with your friends. I saw dirty tables but she had a broom and was listening in to my conversations. She also likes to charge you extra money if some stuff is free with the gold card. She is never friendly. She always wears a baseball hat probably because she thinks she can spy on you easier that way. At one point she was sliding furniture in front of the bathroom hallway so i had to use the bathroom at Grillhouse next door. They always turn over employees also. If she spies on customers, how do you think she treats employees?
Nice little Starbucks with very nice people and great Coffee Parking: This is in a Mall with lots of parking
The lady that works there is sooo rude! She wears a baseball cap. I called corporate to complain and was told the regional manager would contact me and they never called. Terrible service at this Starbucks, the worse!
The manager is one of the rudest I have encountered at a Starbucks. A few months ago, she refused to replace a burnt breakfast sandwich, and had a rude tone. Today, it was busy and she was quite rude when asked about a second item (she gave me one and the started working on someone else’s). I do not know if this is Starbucks hiring standard. I am glad there is a new Starbucks nearby, so I do not need to interact with her again.
Appreciate to see my Venti ready on time..
Their Starbucks coffees and lattes are consistent and delicious. One of my favorite locations in the Bay Area.