workers talking and taking a long time when it’s not busy.
Avoid at all costs, massive attitude from all staff, particularly Maria who refused to serve food on display and even cussing while trying (and failing) to figure out a simple order. Whoever runs this place needs to be booted, what a fiasco of a franchise this has become…
Seriously. Turn down the damn radio. There's no reason that I can't speak to the person standing shoulder to shoulder with me. It's not a club. Grow up
Bathroom was completely out of toilet paper, and when I informed the staff I was given a frustrated shrug. There was no line and I waited at the register to tell them so that I wouldn't interrupt their work, but I was treated rudely for patiently trying to prevent someone else from being caught in a bathroom with no toilet paper like I was. Also asked for a drink with no sugar because of health restrictions, and was instead served a watered down version of the sugared drink, which was the server's solution to decrease sugar content. Waste of money and harmful to my dietary needs.
Hours are wrong. Closed and locked the doors at 4pm on Sunday when they're "open" til 6.
While this Starbucks is undoubtedly bustling due to its prime location, the high customer volume shouldn't excuse the discourteous and unpleasant demeanor exhibited by some of the staff members. If possible, I'd recommend steering clear of this particular branch. There was one employee, in particular, who left a lasting impression due to consistently displaying a disrespectful attitude towards most customers. My personal encounter with this individual involved a rather frustrating exchange. When I approached him to inquire about my order, he responded by loudly stating, "As I mentioned earlier, we've run out of..." I refused to remain silent and allow such behavior, making sure to provide him with an adequate and response with the same attitude he gave me. He eventually walked away, but the overall experience left much to be desired. Therefore, I'd advise seeking an alternative Starbucks location.
Took just about 20 mins to get my drinks which happened to be wrong. Slowest workers and careless when I expressed my drink was incorrect she then blamed it on the cashier and didn’t offer to remake. Disappointing