the employees here literally make fun of me when they call my name. They laughed and joked about just simply because they dont even know the name of one of the most famous composer and musician. Keep up with being shallow guys
They did it again. They barely filled my cup and also didn’t put enough matcha, so now my drink just tasted like milk. After the foam settled, I only had half a cup. It’s no point complaining, because last time they did nothing about it. Other drinks are fine, I’d say just avoid getting a matcha latte altogether. Pretty inconsistent in their quality.
Be here for more than 100 times ( for school) poor service, very frequently type your name wrong even you spelled the name! It's insane!
I just bought a tall matcha iced matcha latte in a grande, and barista legit fills up my whole cup with ice and only half my cup was liquid. Finished it in three sips. I can't believe I just spend $5 on a 4 oz drink. When I asked if it was supposed to be that much ice, they told me that it was pre-portioned that way.
Waited an hour. They never called my name when my drink was ready so by the time i finally got it, it was watery.
At least six people working behind counter, and a line of people not moving. Only two were actually doing something. Horribly managed.
I asked for no whip and then they mixed the whip in the drink so I couldn't even remove it myself, and the drink was very watery. So I was stuck with a very watery and foam top drink.