They get my drink right about half the time. If I bring it back I get attitude from not one but 2 people like I'm making it up. So sick of incompetency. Seriously, it's a coffee drink not brain surgery people,!!! Don't they send you guys to Starbucks College anymore?
Heather Mota is the rudest employee I've ever witnessed. It's pouring down rain so we went straight to the window to order because there's no cover where you order. She says with an attitude to never do that again! Listen Karen, it's a rare occasion that this happens, nobody is around, I didn't want to fill my $200k car with water and just be kind. Yuck.
employees and product is awesome.! fyi...drive-thru or walk-up window only.. tables outside.. but, the outside is nasty. it really could use a pressure wash ! Parking: few spaces. but, manageable.
Came here on a rainy day and as a walk-up (they do not have an inside area), the customer service started off sub-par, but the drive thru had at least 7 cars waiting and three walk-ins, including myself, so I cut her some slack. I hope the staff was not discriminating against me, as a person of color, but they served the entire drive thru line and all the walk-ins, including an older White gentleman that came in AFTER me. I waited about a minute before I realized the parking lot was empty and all the other walk-ins had left. I approached the window soaking wet and when the girl noticed me, she shouted across the room "can I help you?" at which point I merely replied, "my drinks?" to which she looked at her coworker almost in confusion (I was red in the face), after this - they made my drink and it was ready less than 2 minutes. TLDR; received terrible customer service and drive thru preferred for this location
This little drive thru located on brookhurst and Adams ave in Huntington Beach is small. They do not offer indoor seating.