Ratings of Starbucks

google
Google
4.2
(488 Reviews)
yelp
Yelp
2.2
(33 Reviews)

Happy Hours & Specials

Know a great happy hour or special for this location?


Photos

  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo

Location & Hours

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.

10141 E NW Hwy
Dallas, TX 75238
Monday
5:30 AM - 9:00 PM
Tuesday
5:30 AM - 9:00 PM
Wednesday
5:30 AM - 9:00 PM
Thursday
5:30 AM - 9:00 PM
Friday
5:30 AM - 9:00 PM
Saturday
5:30 AM - 9:00 PM
Sunday
5:30 AM - 9:00 PM

Recent Reviews

google
Apr 2024
I had just arrived to this Starbucks around 6:30 am. When I walked up to the entrance there was an employee getting a young kitten out of her car"s engine compartment. The kitten was wedge in the back engine area, and we could not get to it. The kitten was frightened and would not come out. After about 30 minutes of trying to feed it and cousk it out, the young lady called her boyfriend to come and help.. After he arrived he took the under carriage off the car and freed the kitten. This young lady then found a friend that was interested in taking the kitten home. Thank goodness for this young sweet girl and all her kindness. Just another day at Starbucks !!!!!
google
Apr 2024
My recent visit to Starbucks left much to be desired, particularly in terms of service and drink quality. Unfortunately, my coffee order was prepared incorrectly, and while the staff attempted to rectify the mistake, their approach was not satisfactory. When I requested a different substitute, I was surprised to be asked to pay for it. This kind of business practice does not align with expectations of great service. Additionally, I found the interaction with the staff to be confrontational rather than focused on resolving the issue or providing excellent customer service. Moving forward, I hope Starbucks located this store prioritizes improving their service and ensuring consistent drink quality to enhance customer experiences.
google
Mar 2024
Slowest Starbucks I have ever been to and I go to one everyday.. employees are not kind and very irritable, probably overworked.
google
Mar 2024
Workers there aren't well trained and don't know how to give good service to the customers.
google
Mar 2024
Love this location they always get my coffee order right and delicious!
google
Feb 2024
Purchased a hot Carmel macchiato. Was very good. Friendly staff here.
google
Feb 2024
I love this Starbucks! The workers are engaged, efficient, know their customers by name and go above and beyond to welcome you. Thank you for being such a wonderful part of my day each morning!
google
Jan 2024
People working here are great! They are super nice and get my order correct. They are also friendly at the pick-up window. One star off for Food because I got a stale bakery item recently, which was a disappointment. Otherwise, all good. Parking here is minimal and can be difficult during busy times as the drive-through line blocks parked cars. In addition, the drive-through line only accommodates a few cars, so cars waiting for the drive-through can back up onto Northwest Highway, which blocks traffic. Not the best location for a store that gets a lot of business.

Frequently Asked Questions

What is Starbucks' rating?
Starbucks is rated an average of 4.1/5 stars across various online platforms.