Sonic Drive-In

I went in this past Sunday, typically family we go out to a restaurant, however, hubby and two kiddos wanted Sonic, and the woman who took our order was very rude. She kept saying it that all// no ma’am we can Oder as much as went unless post a limit on your screens/teen wanted a fudge sundae / placed Oder at 2:30 pm / didn't get our items until 2:50 pm fudge ice cream melted / the young lady who brought our items had the worst attitude. Black hair short/young lady short / To management/owner: if you are short staff we get it: communicate/communicate longer wait to receive items/thanks to the consumers if you have a job!!! If you want Sonic I recommend the New Salem location never had an issue with/ Carson lane you can do better// fire the rude lady taking orders or have her clean the bathrooms.

I went there today for lunch and ordered the BBQ burger and a bacon garlic burger and cheese fries and onion rings. What I got was 2 garlic burgers no bacon and burnt fries and onion rings. I texted the number on receipt to make a complaint and someone texted back and offer a $10 credit and a Free cheeseburger. When I got the credit the cheeseburger is for buy one get one, which I wasn’t informed of this when offered. Still haven’t got the $10. I wouldn’t recommend going to this location on Cason. I know I won’t be going back.

I had a car full of loud hungry boys after game day and Alexa went Above and Beyond making sure our order got sorted out. She was absolutely the sweetest and so patient I hope this Sonics manager sees this review because Alexa definitely deserves some recognition!!!

Its 6 pm on a Friday and I just stopped at this Sonic and I'm in total disbelief of how rude the woman is that's taking orders! She rang up my order wrong and even added an extra combo meal that I definitely didn't order. I politely let her know that it was incorrect and for some unknown reason she refused to fix it..so I'm stuck with some extra food that I have to pay for because she didn't feel like deleting it. I know I should just drive off but after working all day I am just way too tired to deal with it..however, it's not okay to treat someone like that, especially a paying customer.

Great experience super-fast, our food was cooked fresh and hot, and nice employees. :)