Papa Johns Pizza

ABSOLUTELY DO NOT ORDER HERE, ESPECIALLY DELIVERY!!!! I ordered through the Papa John’s app the other night while at work at a medical office building Next to the hospital. It was $50 and some change. They cancelled my first attempt, so I tried again. Hours later, no food, no call, no text… so I called them and was told that they were using door dash that night and only delivers to the ER. I’m not even in the hospital and can’t just leave my patients… I called the ER and security and was told they never got the order either. I called the store back and the manager was rude and gave me ridiculous answers, but offered a refund. They only do “partial refunds”— funny bc I didn’t receive a partial order. They STOLE $16.77 from me and Never offered to actually rectify the problem. What did the $16.77 go towards?? Thanks for Stealing from me and letting me go hungry. What other business acts likes this?? Shameful! Thieves!

Horrible!!! I placed an order and waited for over an hour and still never received it. Then I call to figure out whats going on and they said it was already delivered. B.S.!!!! I had to call the 800 number to get my money back and didn't get an apology or anything. Unacceptable and Never again!!

Always great, never had a problem

Ordered on-line and was told I could get 2 liters of soda. Then had a delivery driver call me to say they do not have what I ordered. I instructed them to bring me an equivalent amount and then the store called me to say they had no two liter Diet Pepsi and would take it off my bill. I ordered and wanted soda and would have bought more small bottles, but your people did not offer to sell anything or provide options. Instead, customer service was awful and you lost sales because of it. Completely ridiculous and horrible communication and obviously this particular person is not customer oriented or sales oriented in any way!

The pizza quality is not worth paying anymore.