Sonic Drive-In

Terrible service! I asked an employee that was helping me to throw away a piece of trash for me while I was boxed in with my vehicle, and they told me they don't get paid enough to do that. Very rude service!

Worst Sonic I’ve ever been to. Service is so slow and employees are rude.

Placed an online order and realized immediately that it was to the wrong location. Called the establishment and asked for them to at least wait to make it until we came, they say they can’t since it’s already made. (5 seconds after the order was placed? So you’re telling me it’s not made to order?) We asked so it will just be cold, soggy and melted? And they said yeah…. So disappointing, had to call customer service. Food is not fresh just waiting for someone to take it.

The first thing you think of when you see a Sonic is probably a hot dog maybe a route 44 drink, a shake, but at least for me, it usually is not a green chili cheeseburger... And not like burrito green chili, more like hatch fire roasted green chili, chopped in small flavor packed squares and topped perfectly onto a classic cheeseburger. Add a pinch of salt (I usually overdue salt) and this is one awesome flavor party for sure. If I were to guess any item on the menu that you haven't tried and need to as soon as possible this is it. As for the food definite 5 star. Service wasn't that great at this location the gentleman who brought me this tasty treat spent about 5 minutes walking around to what seemed like every single card reader in the parking lot trying to get my card to work ...and normally this would be fine but instead of handing me my food first so that I could begin, he kept it as if he needed to hold it hostage out in the cold wind while he swiped my card at each reader. When the card finally was accepted and he saw that payment was processed he came to the car and quickly dropped off the food as I quickly asked for ketchup he seemed rather frustrated that he had to not only get the ketchup, but go inside to get it and then come all the way back out to give it to me. Rather odd. Food- Service

God if I could just 0 stars I would. I was reading through the reviews and it seems like it's been the same for a year. They always close early and by that I mean by hours. Not a few minutes. I ordered on the mobile app, well before closing. My wife and I drove there and parked in the stall and checked in on the app. We were ignored. Workers were inside still so I thought maybe they are just taking a while. We pushed the button 2 times. We were ignored for over an hour, even when knocking on the window to get someone's attention. A worker came outside to leave for home and I asked her to speak to a manager. He as well did not come out. She also gave me a look as if "are you seriously complaining". Yes ma'am I am. Money came out of my bank account andy food was supposed to be done over an hour ago. I was fuming because this isn't the first time they've close early. They turn people away way before closing. Everyone just stop going to this one. The one on 120th is way nicer and even acknowledge our dog! Even though he gets "just" a pup cup, they still make it look nice as if he notices Great customer service over there. Btw I'm still waiting on my refund they said will take 7-10 days. Screw the sonic on 128th, if you hate your job then quit. Don't screw with everyone else because you are mad.

We showed up at 9:35. Rang the button a few times and tried the drive thru. We sat until 9:55. We then walked up to the door and knocked to ask what was going on since they were now about to close. A guy opened the door and said they were no longer taking orders and that he "turned off his audio" half an hour ago. It would have been nice if he could have said something when we arrived 20 minutes earlier. We would have had time to drive to another place for ice cream. But no, apparently common courtesy doesn't exist anymore. There were 3 other cars there that had to go through the same problem. We had to go home with nothing because all other options closed at 10 as well.