Sonic Drive-In

Do not go to this sonic they do not honor the app. The manager says its a different company.

Having worked as a manger at sonic. I can attest this is the absolute worst sonic within 50+ miles. Even Abilene which is A LOT more busy than here, treat you better than here. I worked hours car hopping in the snow or rain. No complaints. I would do anything to provide excellent service. Running around and keeping a positive energy. Something this place lacks. It’s saddening knowing how well a fast food business can be vs this. I would honestly keep my hard earned money and go somewhere, where you are appreciated and respected. The only thing holding this business up, is it’s 2 star food because the customer service is gone.

I stopped in with my family Sunday, January 21, 2024 and am very disappointed in the service. We waited 20 minutes after hitting the call button three times. Meanwhile, the staff was horsing around inside. They certainly saw and acknowledged us while running around jumping on each other, but didn't have time to take our order. While waiting for the drinks, one staff member left the facility and when returning, stank so highly of marijuana, we had to close the windows and explain the smell to our five year old. The drink orders were not correct on delivery. Unacceptable.

Waited 20 minutes after pushing the call button and the staff completely ignored me. This restaurant has contempt for their customers and it shows. Whomever is running this restaurant is asleep at the wheel. Get rid of them. I could run this restaurant in my sleep and double the revenue. This place is in a great location. It should be constantly full of cars but their poor service is notoriously bad and everyone in the surrounding neighborhoods knows it. They’d rather drive to slim chickens or Popeyes just down the road. Sad.

First time using the app!! So exciting. I checked in the screen had my name of it. It was so cool. They were 13 minutes late on a timed delivery and all I got were drinks, but the discount from the app and the ease of the app itself was cool.

stopped selling the only good thing on the menu (cinnamon snacks)