My husband went to grab me a smoothie bowl this morning. The two ladies inside were listening to music, singing and dancing, and had him waiting 20min just for a bowl. If the money hadn’t already been taken, he would have pulled off. Absolutely unacceptable customer service behavior.
NEVER EVER OPEN ON TIME!! One of the employees is very rude! Store needs help real bad!
I’ve never left a bad review of anywhere because I get that people have bad days and everything but this is the worst experience i’ve ever had in my ENTIRE life. pulled up to the window and waited for 5 minutes before a man rudely said over the speaker “give me a minute”. proceeded to be gone for ten whole minutes before he took my order. had to repeat my order MULTIPLE times after I got to the window. finally got my order and it was the worst smoothie i’ve ever had, full of huge pieces of ice and essentially flavorless. so bad that I went back inside the store and asked if they could at least re blend the smoothie I had. the guy was very unhappy about this and made me wait 35 minutes before he made my smoothie. halfway through when I asked how long he thought it might take he screamed back at me “i’m making it”. I was truly shocked and just upset at this point. Once I finally got my smoothie it was even worse than the first which was to be expected I guess since he was so unhappy with me in the first place. I literally threw a smoothie I paid $12 for in the trash. DO NOT GO HERE
Absolutely terrible place to ever find yourself. They don't appreciate the freedoms they've been afforded by the sacrifices made by veterans. This was proven on Novemer 11, 2023, when they chose not to participate in their national promotion to give free meals to veterans on Veteran's Day! Terrible human beings manage this establishment.
Yummy smoothies, great service! We appreciated the military discount!
This is the worst run smoothie king I’ve ever been to. Every employee is so rude. They roll your eyes when you walk in to order. Is there even a manager? If so, good God please upgrade. I regular the hendersonville TN location and they are phenomenal, friendly, and speedy. Maybe bring them over to train these awful employees. I never complain & I’m the first to give the benefit of the doubt. But 10/10 times I visit this location, I have a bad experience.
Some of the worst customer service I’ve ever experienced. Was yelled at by worker. Would not recommend this place to anyone.