Smoothie King

WORST EXPERIENCE EVER!!!! Super dehydrated stopped by at 1:43 to get smoothie. I pulled in driver thru (which had NO LINE) and was told to hold on. Getting frustrated after 5mins of me waiting i just pulled around to window and saw “Kayla”the manager; not only not taking orders, but digging in the tip jar. She opened the window and i asked what was taking so long and that I’d been waiting for 5 minutes. She was rude snappy and inconsiderate! I asked to speak with manager she said she was the manager i asked how to make a complaint she said to use my receipt! A receipt she didn’t ever give me! This all happened today! 2/27/24

I'm not sure if it's the youth these days, but they were not courtesy at all.. I normally visit during the morning time when it seems more customer service friendly...

My favorite are the smoothie bowls. I've tried all of them and can't decide which is best. Great service and product.

I have been coming here for some time now and have gradually watched their service and quality plummet. Today will be my last time going to this location. The service was horrible, the order was wrong and it was gritty like the powder didn't mix properly.

Good customer service

Place is clean ! Smells great ! Smoothies are perfect! They know what they’re doing people! Anybody else that says different obviously has issues!

Great experience

Poor customer service by management. I dropped In today to get my normal pb swizzle. I was told that they were behind and to pull out of drive through and they would bring it out shortly. What they brought me was BRICK solid. I was starving, but decided to just go ahead drive home and let it thaw out. When it finally thawed, the granola was chewy, the blueberries still frozen and the bananas were soggy. Not to mention the base was very much frozen n frothy. Overall it did not taste fresh. It tasted like it had been frozen. I called and spoke to Kayla said she couldn’t give me a refund over the phone and that she’d take my info and they “probably” would remake it for me. Hearing this “probably” i just decided to leave my house, get back in my car, drive back to the store and requested that they both refund and remake it for my inconvenience. The workers refused saying that management (Christine/Kristine) will not allow it. They would only give me a refund. This is poor service given that you didn’t make it according to protocol in the first place. I was sold a product that did NOT meet expectations and had to get back in my car and drive back here to get my money back. Proper customer care would have been to remake it due to my inconvenience of this incompetence. Very dissatisfied. Kristine they had you on the phone and you said you wouldn’t allow it. So bizarre. And yes I’ve submitted my complaint through the website you’ve posted on other complaints mentioned here. Do better please.