I ordered Uber eats and received the wrong order. After calling 11 times with no answer, I decided I would have to drive in. When I arrived, they were aware a mix up occurred as the other customer was already there. The two girls behind the counter asked the other customer to hand his bag to her- she swapped the items in our bags and looked at us and said “are we good?” This food was at my home… this is a food safety issue- the restaurant should not have taken food back and then given it to another customer. If the front end staff are untrained and willing to make such a blatant food safety violation, who knows what is going on in the kitchen. Additionally, I paid a delivery fee for Uber and then spent my own gas to drive in and I did not receive so much as a “sorry.” This is unacceptable service and safety. I like Slapfish but unfortunately I am not sure this location can be trusted.
Got a Togo order the fish was kinda rubbery still was good.
Soda machine was flat , too many dogs around outside , smelled like poop. Requested sauce twice and never received it .
Overcooked and small amount of fish for the bowl! I would’ve preferred a refund / get it changed out but would not let me. Not good impression for my 1st time visit! Guess I would’ve been better off with burrito but wanted see amount fish portion. Hopefully if management reads this can credit future meal to my account - then I’ll give them another chance and update review.
I love eating here when in San Clemente. Food is great and service is normally good. This time though (12/26/23) my fish and chips looks a bit lacking (See picture) compared to previous visits and pictures others posted on Yelp, and the young lady at the counter wasn’t friendly that day. I hope it’s not going to be a trend ‘cause I love eating here
Slap fish San Clemente is my new go to. It’s nice to have something that is outstanding and good for me! I’ve tried half the menu at this point. It’s a true “locals place” we get take out and watch the sunset at the park across from it, perfect view of the ocean. I can’t tell you how helpful it is to have a place like this close to home. They even have wine. , we love this place .