Scratch Bakery Cafe

John is the best. Food is great. Cake was better. Will definitely be coming back for seconds.

My wife and I were at Fashion Island 3/10/24 and decided to stop in to check the bakery out. We bought one small sack of chocolate chip cookies and one chocolate croissant. Shortly after stepping out their door, we decided to open the sack to try the cookies. I took one bite of the first and only cookie I grabbed, and a clump of human hair was partway in my mouth and hair still inside the cookie! It was gross beyond belief. I walked inside and showed the clerk girl and she looked horrified and voided our transaction. The amount of hair strongly suggests that it was intentional, as it wasn't one single hair. It looked as though someone pulled hair from a hairbrush and placed it into the cookie dough. Never again. The Health Department should close it down.

I was excited to get a cup of tea, and I was looking for the great bakery that used to be there, but it looked like it was gone and there was a new place and I was excited to try the new place . I couldn’t figure out why the new place was empty, but after ordering three drinks, two teas and a coffee. I ordered a ginger peach tea and was excited to try it but since I got the medium size drink, the tea was too watered down and needed another teabag when I went and asked for another teabag I was told I needed to pay a dollar for it. My complaint is not about the dollar but about a principal when you sell a five dollar drink can you take hot water and throw a teabag in there the decency you could have a at least make sure that the tea can be brewed properly and sometimes that requires for you to use a little bit more tea so if they really need more than one teabag in there for you to experience the ginger peach tea and they should provide it this explains why there’s no one in the bakery I love cookies however, the cookies look like they were made from scratch a week ago!

Made a rare trip,to Fashion Island for a suit order. Since we were early wifey and I decided to grab a quick eat. Scratch Bakery Cafe was a great option. The bread for my egg and cheese is phenom. I say edits like a muffin from that place with a clown times ten. Light with a fine corn meal dusting, american cheese melting just right. Wifey had a spiced chai and almond croissant that she enjoyed tremendously and kept her satisfied until dinner time.

Very Busy location for an area with not a lot of activity. I had the Almond Oatmeal Chocolate Chip Cookie, and it was perfect! Ask for it warmed up and you will be very happy. I had just ate an overpriced tasteless cookie from another spot in the mall while looking for this place. I was glad I found Scratch and if I have to return to that area I will return for another cookie and maybe lunch too as the food looked fantastic. Dietary restrictions: lots of options Parking: as long as the mall is not busy parking is simple Kid-friendliness: no play grounds but friendly enviroment

I'm giving five stars simply because of the "kmock knock" pastry. It's their version of a ding dong. Get one and thank me later.

I had two ginger bread cookies. It's pricey but to be expected in fashion island

Best bakery we’ve ever come across. The cream cheese danish is just superb and the tiger claw will bring us back to Newport again. Not overly sweet and baked fresh daily onsite. Only critique is we don’t have one in our hometown.