Schlotzsky's

We visited this store yesterday, and it was the absolute worst restaurant I've been to in a long time. First off, the prices are way too high to not have their food made to highest quality. We'll start with that. 13 dollars for a small portion and a drink, when I ordered a chicken avocado flatbread and the chicken was as dry as a rock. The flavor of that wasn't bad at least, though the loaded potato soup I ordered needed a semi-truck full of salt dumped in it. The rest of the food was meh, so AGAIN, not worth the price at all. We wouldn't have even eaten there if we had happened to look around more clearly before we ordered. I literally wanted to gag as we sat down at one of the many dirty tables, wiping off a layer of crumbs ourselves. I think everybody else that came before us had to do that too, because the floor was a crunchy mess. It didn't look like the floors had been swept once that day. Probably the reason their health score on the wall was a big fat 91. That's pretty bad. I will say one single employee started to wipe table while we were there, but still hours overdue. The bathrooms were absolutely disgusting, half the toilets were clogged and it smelled atrocious. The rest of the employees, specifically the lady at the counter, seemed like they couldn't care less about their jobs or customer service. The drink counter was out of lids, so we had to sit down and eat our meal with open drinks. Because we paid so much for our food, I topped off my drink before we left. Still no lids restocked. I waited a couple minutes for someone to come up from the back, even though they clearly knew customers were there (we were the only two for an hour, I think we deserved a little attention) and she was on a phone call. I told her that there were no medium lids, so without a word she walks past, grabs some from under the cabinet and just rips open the plastic. I remind her that we need two, but I guess since she's still laughing obnoxiously at her friend on the phone, she didn't hear me. She hands me a single lid and walks away before I can even speak up. And she didn't even put any of the lids out on the counter! She just carts them back with her over to the register and continues her phone call without even a, "have a nice day." Food: MEH. Price: NOT WORTH IT. Service: NON-EXISTENT. Restaurant: LITERAL TRASH. It was everywhere... Please do not eat here. I'm pretty sure it's starting to get run down anyway, so just let the poor suffering creature shut it's doors. Would've taken some pictures if I didn't think it'd be suspicious or I'd get my food spit in.

Food is pretty good as usual, the lady working the drive through blatantly ignored me, dude at the register was cool though. Usually hit these in ga but I won’t be returning to this one. Just bad energy and workers look miserable.

I wanted to write a review to express how nice the lady at the drive thru was to me. She had a blue shirt and I think her name was Joy (?). Her friendliness and willingness to help will keep me coming back. If all of your employees are like her, you have an amazing staff! Keep up the good work!

My experience on today was terrible lady in drive-thru was extremely rude and when I told her she said oh you haven't saw rude I've been coming here many times on my lunch and never experienced rude service so with that being said don't think I will ever return.

Went thru the drive thru on the way home tonight to pick up dinner. Got our order home and it was not our order. Went back to get the correct order and shame on me for not checking it in the parking lot! Got home and the order is still incorrect. I understand being short staffed and busy , but please get the order right the second time. Wasted $30. Definitely not happy and not going back a third time tonight.

I love Schlotzsky's and seak it out anytime I'm passing through an area that has a location. However, this location did a horrible job. Sandwhich was done wrong at first and even once it was right, the turkey tasted off and it wasn't heated through. The sourdough was still good which redeemed it ever so slightly, but the sandwich was ruined with the turkey being messed up. The lady who took my order was nice and the man who made the sandwhich was nice about it being wrong at first, but that only counts for so much when your food is ruined. This location is also much less pretty inside than most Schlotzsky's; all beige and no color.

My sandwich was good. The young lady working the window at noon today. March 6 was so very kind, with a great smile and personality! That is what will bring me back. Having good customer service.

Food was great and the service was excellent!