Regardless of having some of the highest prices in town I've always come to Savemart. This used to come with a few benefits. Friendly staff, short lines, clean/organized stores, and sanitary restrooms. As of the past couple years there is no benefit. The lines are outrageous pouring into the aisles with only 1 or 2 chashiers working. The staff is overworked and tired, store is a mess, and the restrooms are wrecked. To clarify this is all 3 Savemarts I regularly shop at, not just the West location. This store is no longer worth the higher prices, it's turned into a more expensive Foodmaxx.
Eric the cashier is so nice and always patient with me great customer service i always gets in his line he’s kinda hot
I like the store layout and employees are helpful. But yesterday, I went and there were no available carts in the store or parking lot. People were following others out of the store to snag a cart. I left and went shopping elsewhere. It's sad for the store to lose money on stolen carts and I hope it can be worked out. This happens at a few other stores in the area that I go to (Petco on Blackstone/Ashlan for example).
Love the employees, the store is always clean and well stocked - BUT - I rarely shop here anymore because often there are no carts! I go to do the weeks shopping and instead only get what I can carry. It’s too bad because I like the store, the people and the location. This has been going on for at least a year.