Ruth's Chris Steak House

We enjoyed everything

This was my first and probably my last time dining at Ruth Chris. I attended a birthday dinner here and in my opinion this place is highly overrated! I ordered the ribeye and lobster mac and cheese. The ribeye was bland to say the least...no flavor whatsoever. I took it home and doctored it up to my liking because I paid too much to throw it away. The lobster mac and cheese had no hope for saving...definitely needs work. The noodles were separated from the cheese with tiny bits of lobster thrown on top and again no flavor...not creamy at all. Definitely not worth the price I paid.

Our server, Renee H was the best. This was our nuptial celebration dinner. She helped to make it extra special. Food was amazing. Great atmosphere!

Renee H was absolutely pleasant and very personable. Assisted with choice of steak and enhanced our dining experience with her smile and personality. The food and atmosphere was great as well

Great service, great food and was pleasantly surprised how competitive the food prices were in comparison to lower tier restaurants....great value for the $$$$ spent

Great date night

Sitting at the Hilton bar at Ruth Chris and enjoying the banter and great drinks made by James and Cameron!

Food was like a day's inn buffet, nothing special...but the service was good and the coffee was fabulous...regrettably, the prices are ludicrously high for common biscuits from a mix and what was probably powdered eggs Vegetarian options: This is the kind of place people go because it's there and because of its name...not deservedly!

Anthony in the bar area is the most amazing server. He is always attentive. Anthony makes the best drinks. He really pays attention to the customer's needs.

Horrendous experience-don't recommend. Eaten 35+ times at various Ruth's Chris in past 7 years for special celebrations. Had reservation at 5 PM on 3/2/24 for celebration of my son's birthday. It took a while for waiter, Ken, to appear at table. Ken brought a shrimp appetizer for my son's birthday-my husband has seafood allergy-a nice gesture, but was wasted. We ordered our meal as had been waiting. Salads arrived with a few minor issues. All 3 of our 11 oz filets that we ordered medium rare arrived with the mac and cheese we ordered. The loaded mashed potatoes did not arrive & the food deliverer asked if we were notified that there were no mashed potatoes & we had not been. Without being asked a baked potato was brought. We did not wish baked & instead ordered au gratin potatoes. All 3 of our steaks were rare & cold. Ken finally came back to table & took back our steaks to the kitchen to be fixed. We ate our sides on our bread plates as no other plates. Finished with most of our sides & steaks still not back. Steaks finally came back & 1 was right then other 2 were charred. Actually cooked steaks again that were cut into with our used silverware. Our son ate his steak & my husband and I waited 40 more minutes to get our steaks back. No hot sides offered to go with our steaks. We have now been at table for 2 hours-our drinks were not refilled, our dishes have not been cleared & we have not seen a manager. Ken returns & asks us to write name of our son on paper. At this point, dishes still not cleared & drinks are not refilled. At 2 1/2 hours, my son was brought a dessert for his birthday. We weren't brought dessert dishes, no refills and no check. Ken asked us if a manager had spoken to us. Finally saw assistant GM, Justin Caldwell, who said he had call outs and sorry that not come to table. We explained the whole horrible experience and all he offered was $100 dining certificate to return and try them again. Had issues with getting gift card to go through as had to put tip before run by GM. We finally left almost 3 hours after we were sat at our table. Numerous tables seated after us left before us. Our meal was a nightmare and we should not have had to pay for what we received and how we were treated. Our meal was almost $300-the $100 is not acceptable-would it be for you? The $100 gift certificate expires in 6 months. We have no intention of going back as this was absolutely horrible memory and experience.