I really didn't like the person who works at the cash register. Almost always he is there alone. I don’t know his name but he is a very rude very negative and very unpleasant person who speaks very rudely. I don’t know his name but he is African American I have nothing against African Americans or other non-nationalities just to understand who we are talking about I am not a racist but this man is very unpleasant
Taste horrible Also they don’t respect customers need
HORRIBLE EMPLOYEES AT NEWBURY!!! We’ve been going to pressed for years, recently we’ve had so many bad experiences with the employees which has ultimately reflected in the product and overall image… situation 1: the store will be close at an odd time because the single employee you have decides to take lunch at the busiest time of the day. Situation 2: your employee will smell like weed not super attentive or welcoming. Situation 3: we go in the store wait for over 10 min calling for someone to assist us, then someone comes from outside after leaving store wide open. This person finally came to the front of the store and acted like everything was fine, machines were also turned off so she couldn’t serve us, it was actually scary because we were not sure if something was wrong with your employee in the back? THESE ARE JUAT TO NAME A FEW SCENARIOS. Your employees don’t represent the brand well, I don’t even want to go anymore which is sad.
We went in to pressed expecting some delicious soft frozen yogurt. There were only 2 staff members, one of whom was working. We asked for chocolate and the machine wasn't working so we went with vanilla freeze, it was really iced and slushy, nothing like in the photos. It was heavily topped with chocolate syrup, chocolate chips, and dry, crumbly cookies. It tasted horrible . Dull vibe, horrible tasting frozen yogurt.. Definitely not returning.
Great place but it’s a roll of the dice if the fruit is out of stock or not. So much so, that I don’t go anymore for that reason alone
Everything they sell is incredible. But, they dont have everything they offer. We asked for some flavours that were not available. It is hard to find the place and there are not many tables.
Tasty. Great service! Got a shot for $4, and will hopefully return. A great alternative to coffee if you want to go out.
Terrible customer service. Randomly closed 1.5 hrs early when I went to pick up my order. Tried to pick up order 1 week later and wouldnt fill my order because they said it needed to be picked up the day I ordered. Ridiculous.
Smoothies are prepackaged and more like a milk. Overpriced for what you get. Employees are also very unfriendly.