Potbelly

I see so many negative reviews about this spot and the management. Not sure what its all about, I showed up and the dude at the cashier was cool af. He helped me with the food side it was our first time. Also helped us with getting free sandwiches. The food was also good. Not the best but really good. Maybe try going into places with better attitudes and you will get the same energy back.

My boyfriend and I went to this potbelly yesterday for takeout. This location always takes a long time to get your order! We were waiting for two sandwiches and a soup for about 15 minutes in the drive thru. To top it off, I got the Avo turkey sandwich and as I was finishing half of it I noticed I was chewing on something strange. When I looked, I was chewing on a big piece of plastic!! Employees there clearly do not care about their customers.

I ordered online but when I arrived, I was told that the soup I ordered was out of stock, so what other soup would I like. I declined a replacement and requested a refund. At that point I was told I have to do it online. So I pulled out my phone and said where. I was then directed to the manager who then said that she had to call Mario and there is no one besides Mario that I can follow up with. She suggested that I could do a survey or something. So now, I must hunt down Mario to get my refund.

So I made a mobile order just to get points. I pulled up moments later. Lady on takes orders in the drive-thru said I must wait until the time frame, which was 10 minutes. It makes no sense that people who make the order at the drive thru gets their sandwich before someone who pre-orders. 1st & last time. I'm not shocked by all of the negative reviews ‍♀️

At this particular store the first thing I dealt with was the unpleasant attitude of the lady on the intercom. After pulling up to the drive thru window I noticed the lady using a cup to fix my bowl, no serving spoon, this is unsanitary. One more thing , a smile goes a long way.

Management is horrible and that is why no one shops here anymore l. Business is never conducted properly. 45 min wait for anything at potbelly’s and this was for soup. The owners need to rethink hires

We Came for lunch, order sandwiches soups bowls(no crackers were available) and sides of bread and was shocked to see mold on the bread. I’m so disgusted.

Very friendly staff, very clean place, and overall tasty food Vegetarian options: You can customize your order to be vegetarian Dietary restrictions: You can customize your order based on dietary restrictions Parking: It’s a shared parking lot with a T-Mobile and Mod Pizza

Dirty. Rude staff. The worst potbelly I have been to. Ordered the avo turkey and a salad... the girl had to make the sandwich a few different times cuz she didn't even know how to make it...that was a shame in itself it's on the menu. The salad that I ordered was it apple walnut the lettuce in the salad was old brown and soggy the chicken that was in the salad probably would have gave me food poisoning if I would have ate it which I didn't I just threw it in the trash what a waste. While the young lady was making my sandwich for the second or third time I can't even remember as it took 20 minutes just to get it right a fellow came in and opted out of ordering as he stated that he would go home and eat first before he ate a sandwich that was prepared with somebody that had such negative energy he would not be eating there. Sad. Specially cuz I love me some potbelly. Forget this location.