Pollo Tropical

Dont bother going if its after 11, even if they're now open until midnight. I went and the first thing the person working the drive thru said was "we only have brown rice right now." LOL. No ones coming to Pollo Tropical to have some brown rice by itself. If they can't make sure that they'll have enough food to sell after 11, they should just stick to staying closed at 11. Its better for the customers and employees alike.

Never disappointed

Extremely slow service. Unfriendly workers.

Always the best!

Wanted to add something to my previous---your staff is excellent especially the chef making chicken. I dont care what every body says. I will drive the 20 mins. Your food n service is gr8! My first time eating there n I enjoyed it! Food is really good? Thx Lisa Kaether

I was refused service by the front staff member upon arrival with a service animal I stated upon arrival that I had my service animal paperwork and still was refused service i would like to be contacted by someone higher up at this location because I feel that I was discriminated against and the Title III of the Americans with Disabilities Act was violated

Buenísimo y el personal muy amable y atento