Pizza Hut

I placed an order online with doordash, I had ordered drinks with my order. This store sent my order without the drinks. I called the store to resolve the issue, they just transfered my call order to some manager line that appears to not be a real number anyway

Reward points gone. Feb 13, I set up an order for a company meeting for the 15th. Over the last year or so we have been ordering and gathering rewards points. Used 2000 pts for this event. Due to weather, our meeting was canceled. Called the store on the 14th to cancel the order. Our reward points did not go back on the account. Called three different times to customer service (which Pizza Hut out sources to Malaysia.) Hard to hear, thick accents and chickens in the background. You can image nothing got done, information was not sent to anyone. I even called the corporate number down in Plano TX. No one picked up. So I called the store and they could not help me, because they do not deal with rewards at all. Lucky the manager emailed me about my issue. (3/1)( He gave me a 30 dollar credit for the issue, but stated he cant do anything about the rewards because the store cant do anything regarding that issue, but said he would look into and get back to me with an answer. Unfortunately I have not heard back from him since the last email he sent was 3/10. I guess we lost all are points. Normally I would not care, but 2000 points that's 7 pizzas worth. We order this kind of food all the time, I WILL NOT ORDER PIZZA HUT AGAIN. not much of a reward. You loose points and don't get them back and if you have a problem with something, you cant talk to anyone state side, at least about the rewards points. My advice is to spend your money somewhere else. Maybe a restaurant that will work with you to correct the wrong.

Just ordered a large hand tossed pepperoni pizza for delivery. Cold as hell!

1/2024: Updated to 5 stars! So I stopped in today and was met with the most personable woman and the breadsticks are seriously amazing! I couldn't be happier and will continue to come here as I have been since originally leaving that bad review. Well I apparently should have really looked at the breadsticks BEFORE bringing them home, but how can you royally screw up breadsticks!? Apparently by not cooking half of them. I had not read the reviews of this place before ordering since I was out and it was right by the other store I was near and I was starving and just wanted some easy yummy breadsticks. I just do not understand how you screw up breadsticks this badly. Half of them were good and looked like they should & the other half once again we're not cooked...