I ordered a buffalo chicken pizza with no onions and banana peppers, it was undercooked and had onions and banana peppers on it. I ordered three marinara sauces and received none, I tipped 5$ before I put my order in and got screwed. I expect something to be done about this!
Watching this place operate was like watching an old episode of The Lucy Show! There was a line and a back up because orders piled up and pizzas in boxes were strewn across the prep area and randomly thrown in the warmer. I waited for more than 40 minutes in the store. After a while, the preparer, who really struggled with everything, looked in the warmer and there was my pizza. It had been there a long time. I was so flustered that I asked the preparer for a refund and the pizza. My request was refused, so I asked for the manager. He said he was the manager. HOW?! I just took the refund and left. Who wants OLD pizza?! Maybe I could understand a wait from a staff that obviously wasn't trained, probably due to turnover. But what about just plain courteous customer service? After such a long, needless wait, seems they'd have just given me the pizza as an of course. Don't choose this place. If you do, def DON'T PREPAY! And def check your order before you pay. Better yet, go to the grocery store for a frozen pizza over the customer no service at this place!
Service is horrible here. Pizza is even worse. Won’t be coming back
I ordered a pizza, but the quality was awful; it tasted like cardboard with old dough, and the cheese seemed to be “sprinkled with spray”. This is my last time ordering from there. No more. I strongly recommend to go to a supermarket and make your own version.
Food was okay. Seemed like there wasn’t enough staff. They guy running the front looked frustrated feel bad for the guys but the owners should take notice.
Much better off with da Vinci or domino if you want your order to actually be correct. They use DoorDash for delivery too so they upcharge like crazy w the delivery fees AND ask for a driver tip still. This place SUCKS!
Wont go to pizza hut ever again because of this store.
Pizza has been decent recently. I haven't received any pizza that has been over cooked. The wings are always great.