Worst customer service ever!!! They never call to remind you to pick your cake up, before they discard it! Will never buy anything from this company again!!!
This location is a shame to the Piece of Cake name. Is it independently owned or is the franchise dropping the ball?? I purchased 2 slices. Both were dry; I mean old dry. They should be ashamed of selling these old cakes. I will never visit this location again, and it's sad because it's in my neighborhood. It's so sad that I have to go to other parts of the city to find quality.
Went and picked up 12 cupcakes today get home and they’re dry. I should’ve stuck with the reviews that I read about and not went there. I rather went to Kroger‘s, or Walmart. I will never go back again. $39 is too much for some hard cupcakes
I came in for two strawberry slices and a regular pound cake slice. Every slice was sooo dry they just crumbled, they had a sticker that said best by 1/15 when I came in on 1/13. Cake had flavor but almost choked trying to eat it. I don’t know if they still have their replacement policy but I live too far to go back. Looking at the reviews they really need a new baker.
The best cakes and cupcakes in the A
My family purchased the Red Velvet and German Chocolate cakes for Thanksgiving, the German Chocolate cake was horrible when we tried to slice the cake it just crumbled, every slice crumbled and the cake tasted bland it was missing something. We were highly disappointed with the cake. We regularly purchase here for the holidays and birthdays, unfortunately this is our last time, considering what we paid for both cakes, there should have not been any problems. Respectfully!
From New Jersey to Augusta, GA. My family absolutely enjoyed the Red Velvet cake for family events. I pray you open a store in Downtown Atlanta. With so many conventions and people moving Downtown to live, I’m sure you would do well. Please keep your quality high.
Just paid $50 dollars for a dry red velvet cake for my daughter birthday. I should’ve went to Kroger’s, very disappointed when the icing good but the cake are real dry not moist at all
As business owners that serve the public. Can we please train our staff that playing vulgar music in background is not professional.