There is a worker who takes order sometimes. I’ve noticed couple of times that when she sees me approaching the order counter, she moved away from order counter and tried to avoid me for as long as possible. After a few minutes, she came back to take my order.
Philz is very inconsistent. I got the winter bliss 2 different times for my gf and I. Both times had different issues. The first time, coffee was Luke warm, and I had ordered inside. The second time, it had no spice or foam like the display and had WAY to much chocolate in it. The chocolate was all I could taste, that when I got home I made more coffee for the both of us to drown out the chocolate and it didn't work. This place is overpriced, and a small coffee shop can make a better pour over for the same price. Or go cheaper and just get coffee from McDonald's around the corner.