Pharaohs Palace Restaurant & Bar

Update: I appreciate the owner's response, but I must respectfully disagree with their assessment. My review was based on my personal experience and unfortunately, it did not meet the standards of professionalism, customer service, and hospitality that I expect from a dining establishment. While I understand the owner's desire to defend the restaurant, resorting to questioning my intentions and suggesting I'm promoting another establishment is not professional. As a customer, I have the right to share my honest feedback, regardless of whether it aligns with their perspective. Regarding the specifics of my review, I stand by my comments. Whether it's called Sriracha or Harissa, the issue I highlighted was the lack of attention to detail and authenticity in the flavors of the dishes served. Additionally, my mention of Costco was simply to convey the impression that the quality of the ingredients did not meet my expectations for a restaurant of the 'so called' reputation. It's commendable that you have garnered many positive reviews over the years, but that does not invalidate the negative experiences of individual customers. Instead of dismissing feedback that may be critical, I urge you to consider it as an opportunity for improvement. Original review: This place according to me a NEVER VISITING AGAIN. We went on Wednesday night for dinner. Drinks took about 40 mins even though it was just the 4 of us in the entire place. Appetizers we ordered two and the server forgot one. Main dishes - probably Costco premade food, just decorated and reheated. I took the chicken kabob it came with store bought spicy sriracha Mayo on the side. The service was terribly slow, food over priced, no value for money. Please save your coin and go elsewhere if you are craving middle eastern food. Even a middle eastern chain like Tazikis does it way better. I generally don’t have this bad things to say about any restaurant but out beat all of them. Oh for that service!! It’s a 20% service fee on top of it all!!

I’ll start this off by saying the food was pretty good but the customer service was horrible. When we were first seated we had a great server who was super friendly and was quick, didn’t catch her name but she was probably in her early 20s. After we ordered our food, I’m guessing her shift ended and we got a new server. This server was impressively bad at her job it was almost historical. The food came out at a reasonable time but never saw her come back till we were completely done with our meal.(definitely would have been nice to check on how the food was and to refill our waters) While she was grabbing our plates we told her we were done eating for the night, instinctively we thought she would get the hint to bring the check. We were wrong. After waiting 30 mins of her sitting in the back and finally coming out hookah in hand chatting with another worker there she finally came over and when asked for the check. Then after waiting another 15 minutes she came back out of the back with no check in hand. I asked for the check and she said “oh I didn’t give it to you”. She came back out with a check which was the wrong check. At the point it was almost hilarious how bad this experience was. Full disclaimer we were the only people in the restaurant at the time for almost an hour. When she was bringing out the right check she decided to set up her phone at the bar to video tape us, not sure why she did that but I’d like to know why. So we paid and left. I guess they put the automatic 20% tip onto the bill because they know how bad their customer service is because she would have completely got $0 tip if I could have. I was reading some other reviews from the past week and noticed someone talking about a couple sitting at the bar harassing people and one of them may have worked there at a bartender or some sort. We were not harassed but sounding from the description I believe it was the same couple. They made the atmosphere very weird and awkward, the guy was kissing on the ladies check and neck and was massaging her. I don’t believe this is appropriate while you are on the clock or at your workplace. Hopefully the owner will see this and respond back. 10/10 recommend not going here.

Good food

Came out tonight on Saturday, was amazing good time ! Great food! Friendly owner and friendly people. Very lively, different type of music you name it and can make requests! Diverse crowd.

I thoroughly enjoyed my recent visit to your establishment on a Saturday evening with friends. The culinary experience was exceptional, with impeccably presented dishes that surpassed expectations. The service provided was exemplary; our server demonstrated attentiveness throughout the evening. Additionally, the performance by the belly dancer was outstanding and added to the overall enjoyment of the evening. I eagerly anticipate the opportunity to return for another memorable dining experience.

If you are looking for a nice outing with your friends, PLEASE STAY AWAY from this place. Especially on a Sunday dinner, few of us girls came here and noticed that they were out of 50% of their food options(No chicken/beef kabobs/beetroot hummus or babaghanoush). Some cocktails were not available as well. !!! RED ALERT !!!! But the thing that was absolutely horrendous was few folks (couple men & a lady) walked in like they own the place and started flirting with few of us. They forced us to ask for a song to be played at the DJ and won’t let us sit and eat until we said some song. Few moments passed and they started asking if one of us was married and then few moments later the other guy came in leaned over making some non sense food talks. We had to call the waitress to get the guy out of our table. We are fully grown women and are scared, can’t even think how we would feel to have our teenagers come to such a place. I don’t really bother about race or ethnicity ever, but I want to call out that all three were African Americans and they looked like the bartenders friends. If the owner is reading this, please take actions before this place is trashed. This was the MOST UNPLEASANT EXPERIENCE I have ever had in a restaurant. Never thought we would see this in Johns Creek. Extremely disappointed of the management and the behaviour.