Penn Station East Coast Subs

First time trying east coast subs here in springfield and i am impressed, service was great, food was finished very quick and tasted amazing. Luke the assistant manager was able to answer all of my questions and help me out. This guy deserves a raise!!!! praise to him and his employees.

The food is excellent, and prices are a bit high, but overall, it's worth it.

Sandwiches in isolation are very good, unfortunately the staff at this particular shop are extremely incompetent and childish. For the third consecutive time, my sandwich that I explicitly asked to be cold and not toasted was toasted. It's a bummer for me but I'm not one of those annoying people that holds everyone else's order up and would hate to waste the food so I don't bother saying anything. The main issue here is more along the lines of the demeanor of the employees, fooling around is something that happens in the workplace but it's pretty disrespectful and rude to be laughing and giggling the entire time while the customer is trying to order and looks far worse when you consider the botched order on top of that.

Not the best food.

Good food & fries!